IndiGo bans passenger for slapping co-passenger having panic attack mid-flight
Indigo bans flyer who slapped man having panic attackA viral video showed a passenger slapping a co-passenger who was suffering from a panic attack mid-flight on a Mumbai-Kolkata Indigo flight on Friday.A day later, the airlines banned the passenger who slapped the patient on Saturday. “Following due diligence, the incident involving an unruly customer has been formally reported to the relevant authorities for necessary action. In line with our commitment to discourage such unruly behaviour onboard flights, the individual has been suspended from flying on any IndiGo flights, by regulatory provisions,” the airline tweeted.The viral video captured by a passenger showed two IndiGo cabin crew members assisting the distressed passenger when a man seated on the aisle suddenly struck him.“We are aware of an incident involving a physical altercation on board one of our flights. Such unruly behaviour is completely unacceptable and we strongly condemn any actions that compromise the safety and dignity of our passengers and crew,” a statement from Indigo Airlines stated on Friday.“Our crew acted according to established Standard Operating Procedures. The individual involved was identified as unruly and handed over to the security authorities upon arrival. All appropriate regulatory agencies have been duly informed, in line with protocol,” they added.
 |
| Indigo bans flyer who slapped man having panic attack |
A viral video showed a passenger slapping a co-passenger who was suffering from a panic attack mid-flight on a Mumbai-Kolkata Indigo flight on Friday.
A day later, the airlines banned the passenger who slapped the patient on Saturday.
“Following due diligence, the incident involving an unruly customer has been formally reported to the relevant authorities for necessary action. In line with our commitment to discourage such unruly behaviour onboard flights, the individual has been suspended from flying on any IndiGo flights, by regulatory provisions,” the airline tweeted.
The viral video captured by a passenger showed two IndiGo cabin crew members assisting the distressed passenger when a man seated on the aisle suddenly struck him.
“We are aware of an incident involving a physical altercation on board one of our flights. Such unruly behaviour is completely unacceptable and we strongly condemn any actions that compromise the safety and dignity of our passengers and crew,” a statement from Indigo Airlines stated on Friday.
“Our crew acted according to established Standard Operating Procedures. The individual involved was identified as unruly and handed over to the security authorities upon arrival. All appropriate regulatory agencies have been duly informed, in line with protocol,” they added.
What's Your Reaction?
